Pilgrim support from abroad
+966 920002814Ministry of Hajj and Umrah support. For immediate emergencies, use the local emergency numbers.
Help, when you need it.
Emergency numbers in Saudi Arabia, pilgrim support, and the Qafila office address.
In an immediate emergency
Call the local emergency service first. Saudi short codes are dialled inside Saudi Arabia.
Unified emergency911
For an immediate emergency in Saudi Arabia.
Call nowAmbulance997Saudi ambulance emergency number.
Call nowPolice999Saudi police emergency number.
Call nowCivil Defense998Fire and rescue emergencies.
Call nowMinistry of Health937Health advice and Ministry of Health support.
Call nowPilgrim care1966Ministry of Hajj and Umrah support inside Saudi Arabia.
Call nowVerified against official sources · 26/10/2026Saudi national emergency directoryPilgrim support source
Qafila office
Jemo 1, Kelela Building, 4th floor, Addis Ababa
+251938383802+251970707011Please call before visitingYour group contacts
Keep your group leader’s number, hotel address, and meeting point on your phone. Ask Qafila for your confirmed travel contact sheet before departure.
Ask Qafila for assistance